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Information

Disk Space

Disk Space refers to the amount of storage space at your disposal in a web hosting account. The Disk Space can be disposed for any type of files given that the content is legal (please refer to the ToS for details) and that the purpose of the files is to publish content for the visitors[continue...]


Web Hosting Glossary

What do the words mean? We have put together a glossary of the terms usually used in relation to web hosting. Money-Back-Guarantee We offer a 30 day money-back-guarantee for all our web hosting clients, which means that in this period you can have your money refunded. Anything after these 30 days is non-refundable (Domain names[continue...]


Domain Name Dispute Resolution Policy

Domain Name Dispute Resolution Policy(As Approved by ICANN on October 24, 1999) 1. PURPOSE. This Uniform Domain Name Dispute Resolution Policy (the "Policy") has been adopted by the Internet Corporation for Assigned Names and Numbers ("ICANN"), is incorporated by reference into your Registration Agreement, and sets forth the terms and conditions in connection with a[continue...]


Domain Name Registration Agreement

DOMAIN NAME REGISTRATIONDomain name registrations are non-refundable. Each domain name registration will be subject to a $5.95/year per domain registration/transfer fee *. As changes are no longer allowed after the registration request is submitted, customers should make a correct spelling check before buying their domain name.* This excludes the promotional fees for domain name registrations[continue...]


Privacy Policy

PRIVACY OF YOUR PAYMENT DETAILSWe use encrypted SSL connection to process your credit card information and DO NOT store any of your payment details in our system. The payments are carried out in the background by the PayPal payment processing gateway and go through the HSBC bank's terminal. Working with the two leaders in online[continue...]


Service Level Guarantees

30 DAY MONEY BACK GUARANTEEIf for any reason you are dissatisfied with us, we will refund your hosting fees at any time during the first 30 days since you have signed up for an account with us. You can email billing@duoservers.com and receive a full refund for your hosting plan.Domain Name Registration:Domain name registrations are[continue...]


Order Verification Policy

This policy describes our order verification procedure. Its aim is to fill you in on our policy towards Internet fraud.How does the verification procedure itself take place?Step 1. Place an order for a hosting account with us through our order form.Step 2. We receive a notification email from the authorized retailer (WorldPay, PayPal, 2CheckOut) for[continue...]


Terms of Service

ServeU.net Terms of Service The service that is subject to the following agreement is provided by ServeU.net in association with LiquidNet Ltd., registered in the United Kingdom, Registration No. 4654498. ServeU.net and LiquidNet Ltd. will be referred to as ServeU.net for the sake of brevity in this document. You should be aware that by signing[continue...]


Control Panel Demo

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ServeU.NET web hosting Control Panel gives you full control over your web hosting environment and settings like e-mail accounts etc. Our Control Panel is available in English, French, Russian, German, Spanish, Ukrainian, Portuguese, Norwegian and Bulgarian. You are welcome to log in to this demo account and check out the features for yourself. Username: Password:[continue...]


Now PHP6 available on all servers

We are happy to inform you that we have successfully installed PHP6 on all servers. This new PHP version is not yet considered stable, why we recommend it only for experimental purposes. You can still choose what PHP version you want to use, either by switching PHP settings in the control panel, or by changing[continue...]