Customer Support
Context Help
If you lose your way inside our hosting Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A pop-up menu will appear. It includes thorough information about all the operations that you can perform on the page in question. Each pop-up menu opens on the very same page so that you can swiftly return to your work.
Video Tutorials
We have a vast variety of tutorial video clips explaining how to use our web hosting Control Panel. They're made for those of you who want to see how things are getting done rather than just reading articles. Thus, anyone can quickly become familiar with our Control Panel by simply watching our step-by-step video tutorials.
F.A.Q.
If you can't discover the solution you searching for, take a look at our comprehensive Frequently Asked Questions section, which includes questions asked by real customers and offers real solutions. We constantly update our FAQ database with new entries so as to cover all the new additions and innovations related to our platform.
Ticketing System
If you still can't discover the answer you searching for in the FAQ section either, you can get in touch with our fantastic team of tech support engineers available 24x7 and eager to help you with any question. Each support ticket you open will be responded to in less than one hour (the average ticket response time being just 20 mins), so you will never have to wait a long time to receive an answer to your question.
